The Facialist online provides shipping within New Zealand and Australia. 

Packaging

Once an order is placed, customers can expect their purchase to be shipped within 1-2 business days. We offer several shipping options, including standard delivery, express delivery, and international delivery. Customers will receive a tracking number once their order has been shipped so they can monitor its progress. All orders are subject to applicable duties and taxes, which will be calculated at checkout. Shipping fees vary depending on the destination and the chosen shipping option; however, we offer discounts for certain orders over a certain amount. Additionally, there may be restrictions on shipping to certain locations. Order processing time may vary depending on product availability; however, we do our best to ensure that all orders are processed quickly and efficiently. If you have any questions about your product order or need assistance with your order, please contact us at

New Zealand

• Delivery Time: 2-3 Working Days
• Includes Tracking Number
• Free for orders over $150.00

Australia

• Delivery Time: 7-10 Working Days
• NZD $25.00

*Please note that unexpected delays may occur i.e courier delays or customs, which is out of our control and responsibility.

 

Pre-Order Shipping Policy

For orders containing pre-order items:

1. Combined Shipping: All items in the order will be shipped together once the pre-ordered product is in stock.

2. Separate Shipping: To receive in-stock items sooner, we recommend placing separate orders for pre-order and available items.

3. Shipping Updates: Pre-order delivery timelines will be communicated via email.

If you have any questions or need assistance, feel free to contact us.